About our privacy policy

Aroma Essentials cares deeply about your privacy. Therefore, we only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never provide your data to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by Alles voor je olie. The effective date of these terms is 25-09-2021, and the publication of a new version renders the validity of all previous versions void. This privacy policy describes what data we collect about you, how we use this data, and with whom and under what conditions we may share this data with third parties. We also explain how we store your data, how we protect your data from misuse, and what rights you have regarding the personal data you have provided to us.

If you have any questions about our privacy policy, please contact our privacy officer. You can find the contact details at the end of our privacy policy.

About data processing

Below you can read how we process your data, where we store it (or have it stored), which security techniques we use, and who has access to the data.

Webshop software

To protect your data, appropriate security measures have been taken, such as the application of SSL encryption and a strong password policy. The software uses cookies to collect technical information regarding your use of the software. No personal data is collected and/or stored.

Payment processors

To process (part of) the payments in our webshop, we use the platform of Mollie payments. Mollie payments processes your name, address, place of residence, and payment details such as your bank account or credit card number. Mollie has implemented appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and, in this context, share (anonymized) data with third parties. All guarantees regarding the protection of your personal data mentioned above also apply to the parts of Mollie's service for which they engage third parties. Mollie does not retain your data longer than permitted by law.

Shipping and logistics

When you place an order with us, it is our responsibility to deliver your package to you. We use the services of PostNL and DHL for the execution of the deliveries. Therefore, it is necessary for us to share your name, address, and place of residence with PostNL. PostNL and DHL only uses this information for the execution of the agreement. In case PostNL or DHL engages subcontractors, they also provide your data to these parties.

Invoicing and accounting

For our administration and accounting purposes, we use the services of e-boekhouding and administrative office Pittie. We share your name, address, and place of residence, as well as details concerning your order. This information is used for the administration of sales invoices.

Purpose of data processing

General purpose of processing

We only use your data for the purpose of providing our services. This means that the purpose of the processing is always directly related to the assignment you have given us. We do not use your data for (targeted) marketing purposes, unless you have subscribed to our newsletter. If you share your data with us and we use this data to contact you at a later time - other than at your request - we will explicitly ask for your permission. Your data will not be shared with third parties, unless required for accounting and other administrative obligations. These third parties are all bound to confidentiality based on the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data automatically collected by our website is processed with the aim of further improving our services. This data (such as your IP address, web browser, and operating system) is not personal data.

Cooperation in fiscal and criminal investigations

In certain cases, Aroma Essentials may be obliged to share your data in connection with fiscal or criminal investigations by the government. In such a case, we are required to share your data.

Retention periods

We will retain your data for as long as you are a client of ours. This means that we will retain your customer profile until you indicate that you no longer wish to use our services. If you inform us of this, we will also consider it as a request for deletion. Based on applicable administrative obligations, we are required to retain invoices with your (personal) data, so we will retain this data for as long as the relevant period runs. However, employees no longer have access to your client profile and documents we have created based on your assignment.

Your rights

Under the applicable Dutch and European legislation, you, as the data subject, have certain rights with regard to the personal data processed by or on behalf of us. Below, we explain what these rights are and how you can invoke them. In order to prevent abuse, we will only send copies and copies of your data to your already known email address. In the event that you wish to receive the data at a different email address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, and in the case of a deletion request, we keep anonymized data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right at all times to lodge a complaint with the Dutch Data Protection Authority if you suspect that we are using your personal data in the wrong way.

Right of access

You always have the right to access the data that we (have) processed and that relate to your person or can be traced back to you. You can request this from our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors holding this data, at the email address known to us, stating the category under which we have stored this data.

Right to rectification

You always have the right to have the data that we (have) processed and that relate to your person or can be traced back to you, adjusted. You can request this from our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the email address known to us that the data has been adjusted.

Right to limitation of processing

You always have the right to limit the data that we (have) processed and that relate to your person or can be traced back to you. You can request this from our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the email address known to us that the data will no longer be processed until you lift the restriction.

Right to data portability

You always have the right to have the data that we (have) processed and that relate to your person or can be traced back to you, carried out by another party. You can request this from our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed on our behalf by other processors or third parties, at the email address known to us. In all likelihood, we will no longer be able to continue our services in such a case, as the secure linking of data files can then no longer be guaranteed.

Right to object and other rights

You have the right to object to the processing of your personal data by or on behalf of Alles Voor Je Olie in specific cases. If you object, we will immediately cease processing your data pending the resolution of your objection. If your objection is justified, we will provide you with copies and/or duplicates of the data that we (or our processors) process, and thereafter permanently cease the processing.

You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in a manner that would make this right applicable. If you believe otherwise, please contact our privacy contact person.

Cookies

Third-party cookies

If third-party software solutions use cookies, this will be stated in this privacy statement.

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page.

Contact information (also for privacy matters)

Aroma Essentials
Nataschja Plusjé
Tussen de Bruggen 53
6231CB Meerssen
The Netherlands

T: +31-(0)6-41813386
E: info@aroma-essentials.eu